OUTSOURCED HR SUPPORT
Get ongoing HR and Employment Law support from a team that understands what you are trying to achieve, recommends a clear route and prepares the documentation you need to act.
For employers across England, Scotland and Wales.
Queries received before 3pm on a working day receive a response that working day.
WHY BUSINESSES OUTSOURCE HR
Managing people inevitably creates questions, difficult conversations and decisions that cannot always wait.
The problem is rarely a lack of information. It is knowing what matters, understanding the real risk and having a clear route forward.
Outsourced HR & Employment Law support gives your business experienced support when those decisions arise — without every issue consuming management time or becoming another problem to solve internally.
Employee issues can quickly pull directors and managers away from running the business — particularly when nobody is confident about the next step.
Performance, absence, conduct and restructuring issues often become harder when action is postponed because the legal or procedural position is unclear.
Even businesses with capable HR teams can need additional capacity, Employment Law expertise or support with an unfamiliar or higher-risk situation.
Knowing the legal position is only part of the answer. Employers also need to know what to do next — and, where appropriate, have the letters, scripts and documentation prepared.
Going to a traditional law firm whenever an employment issue arises can mean unpredictable cost and starting the relationship again each time.
The objective is straightforward: know where you stand, know what we recommend and know what happens next.
WHY BUSINESSES OUTSOURCE HR
Outsourced HR support means using an external specialist team to provide some or all of the HR and Employment Law capability your business would otherwise need to manage internally.
It can act as your main HR resource or work alongside an existing HR team where you need additional capacity, expertise or support with more complex matters.
For Harrington Raine, outsourced HR is more than access to advice. We help you understand the position, recommend a route and prepare what you need to put that advice into action.
We consider the legal position alongside the commercial objective, the people involved and the practical realities of running the business.
You should not be left with a list of options and no view on what to do. Where appropriate, we recommend the quickest defensible route.
Where documents, correspondence or practical steps are required as part of the service, we help turn the recommendation into action.
WHAT WE SUPPORT
From everyday questions to difficult employee situations, Harrington Raine provides ongoing support across the employment relationship.
You can bring us the issue, explain what you need to achieve and get a clear view on the route forward.
Practical advice on everyday employment questions, contractual issues, policies and the situations managers encounter as they run their teams.
Support with underperformance, misconduct and the processes required to address concerns properly and make a defensible decision.
Advice and drafting when dealing with employee complaints, sickness absence, long-term health issues and capability concerns.
Support when an employment relationship needs to end, including dismissal decisions, settlement agreements and the documentation needed to manage the process.
Advice through organisational change, including redundancy exercises, restructures, changes affecting roles and business transfers.
Support when an employment issue develops into a formal dispute, including Acas Early Conciliation and Employment Tribunal defence under the appropriate package.
Not sure where your issue fits?
Tell us what is happening and what you need to achieve. We will help you establish the next step.
A BETTER ADVISORY MODEL
Every retained client has a Primary Advisor who owns the overall relationship, gets to understand your business and provides continuity when it matters.
But good service should not depend on one person always being available.
Your Primary Advisor is supported by the wider Harrington Raine team, giving you personal ownership alongside faster access to the right expertise.
Your Primary Advisor builds an understanding of your organisation, its people, its history and the wider context behind the decisions you need to make.
Routine questions should not sit unanswered because one individual is unavailable. The wider team can support you without creating unnecessary delay.
Where a matter is higher-risk, strategically important or requires specialist input, it can be handled by the person best placed to advise.
Important matters benefit from context and consistency. Harrington Raine preserves that continuity without allowing it to become a bottleneck.
OUTCOME-FIRST ADVICE
Employment Law should not turn every workplace decision into a process exercise.
We start by understanding what you actually need to achieve. Then we assess the legal, commercial and operational position, recommend the quickest defensible route and prepare what you need to act.
That means less uncertainty, less unnecessary process and a clearer route forward.
01 — Clarify
We establish the outcome you are trying to achieve, what matters most and anything that needs to be avoided.
02 — Assess
We consider the legal position alongside the commercial, operational and human consequences of the available options.
03 — Recommend
Where appropriate, we take a position and recommend the quickest defensible route — rather than leaving you to choose from a list of possibilities.
04 — Draft
We prepare the letters, correspondence, scripts or other documentation required as part of the service.
05 — Close
We help bring the immediate matter to a proper conclusion and identify practical steps that could reduce the likelihood of the same issue recurring.
Outcome-first advice means knowing where you want to get to — and having a defensible route for getting there.
DRAFTED FOR YOU
Knowing what to do is only useful if you can put it into practice.
Where documentation is required as part of the service, Harrington Raine prepares it for you — so the recommendation does not simply become another task sitting on your desk.
Disciplinary invitations, outcome letters, absence correspondence and other employee communications.
Agendas, talking points, consultation documents and practical guidance for difficult conversations.
Employment documentation designed to give managers and employees a clearer framework to work within.
Drafting and correspondence required when a negotiated exit is the appropriate commercial route.
The documents needed to move disciplinary, grievance, redundancy, performance and other formal processes forward properly.
You should leave the conversation knowing what we recommend — with the practical tools you need to act on it.
The right model depends on what capability you already have and where you need additional support.
Harrington Raine can provide the ongoing HR and Employment Law resource your business needs — or work alongside an existing HR function where extra capacity, specialist input or strategic support would help.
The objective is the same in both cases: give your business the right level of support without unnecessary complexity.
You do not need to build a full internal function to have experienced HR and Employment Law support available when you need it.
We can provide ongoing advice, drafting and support across everyday employee issues, more complex matters and the processes required to manage them properly.
That gives owners and managers somewhere clear to turn when a people issue arises.
An internal HR manager or team will not necessarily have the capacity or specialist Employment Law experience required for every situation.
Harrington Raine can provide additional expertise, an external perspective or extra resource when workloads increase or a more complex matter arises.
Your existing HR function remains part of the business. We add capability where it is useful.
OUTSOURCED HR VS IN-HOUSE HR
There is no single right model for every business.
An internal HR professional can bring valuable day-to-day knowledge and presence. Outsourced HR can provide broader expertise, flexibility and ongoing support without requiring the business to build the entire capability internally.
The right choice depends on what your organisation needs.
Swipe across to compare.
Cost structure
Usually provides access to ongoing support for a predictable service fee, without the wider employment costs associated with an additional internal role.
Provides dedicated internal resource, but carries salary, employment costs and the wider cost of maintaining the role.
Breadth of expertise
Can give the business access to HR and Employment Law capability across a wider range of employee issues.
Expertise depends on the experience and specialisms of the individual or team employed.
Availability & continuity
A team-based model can provide support when an individual advisor is unavailable and allow matters to reach appropriate expertise.
Offers direct internal availability, although holidays, absence and workload can affect capacity.
Knowledge of the business
A retained relationship allows external advisors to build knowledge of the organisation while maintaining an independent perspective.
Naturally develops detailed knowledge of the organisation, its people and its day-to-day operations.
Flexibility as the business changes
Support can often scale as the organisation grows or as the complexity of its employment issues changes.
Provides permanent internal capability, although additional recruitment may eventually be needed as demand increases.
For many employers, the answer is not necessarily one or the other. Internal HR and external expertise can work together.
The important question is whether your current model gives managers the expertise, capacity and confidence they need to make good employment decisions.
OUTSOURCED HR PRICING
Our outsourced HR pricing is based on the number of people you employ. Enter your employee count below to see a monthly price for our Outcome Support package.
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employees
Day-to-day HR & Employment Law support, with clear recommendations and the documentation prepared for you.
Your workforce is above our standard online pricing range. Speak to an Advisor and we'll confirm the appropriate price for your business.
HR & Employment Law support when you need it
Same-day responses for queries received before 3pm
A named Primary Advisor who knows your business
Letters, scripts and documentation drafted for you
Outcome Support, with Employment Tribunal defence included for eligible claims, subject to the applicable service terms.
Your workforce is above our standard online pricing range. Speak to an Advisor, and we'll confirm the appropriate price for your business.
Everything included in Outcome Support
Employment Tribunal defence*
Support from claim through to conclusion
Defence strategy and commercial assessment
Prices exclude VAT. Monthly prices shown are based on a 36-month agreement and apply for the first 12 months. Prices increase by 4% on each anniversary.
Prefer to pay annually? Pay annually and receive a 5% discount.
A DIFFERENT ADVISORY MODEL
Employers often find themselves choosing between two different types of support.
An outsourced HR provider can offer accessibility and ongoing support. A traditional law firm can provide deep legal expertise when the stakes are higher.
Harrington Raine is designed to bring those strengths closer together.
Can provide accessible, ongoing HR support across a broad range of employee issues.
Depending on the provider and service model, advice may be delivered by different advisors, focus heavily on process or leave more of the implementation to the client.
Can provide strong technical Employment Law expertise, particularly where matters become complex or contentious.
For everyday employer support, however, hourly billing, legal process and a matter-by-matter relationship may not always suit the speed or predictability a business needs.
A named Primary Advisor owns the relationship, supported by a wider team so the service does not depend on one person being available.
We start with the outcome you need, assess the genuine risk and recommend a route rather than simply explaining the law.
And where documentation is required as part of the service, we prepare it.
Outcome-first advice. Same-day responses. Drafted for you.
SWITCHING HR PROVIDER
Changing provider should not mean starting from scratch.
If your current HR support no longer gives you the service, expertise or responsiveness your business needs, Harrington Raine can help you move across in a structured way.
We take time to understand your business, review the information that matters and establish any ongoing employee issues before the new relationship begins.
01
We review the relevant background, existing documentation and any important employment matters so we understand where things currently stand.
02
We help identify the policies, contracts, correspondence and other information needed to support an effective handover.
03
If employee issues are already in progress, we establish the history, current position and next steps rather than unnecessarily restarting the process.
04
Your Primary Advisor gets to understand the business, while the wider Harrington Raine team provides the capacity and expertise needed to support you going forward.
You do not need to stay with the wrong provider simply because changing feels difficult.
FREQUENTLY ASKED QUESTIONS
Straight answers to some of the practical questions businesses ask about Harrington Raine’s outsourced HR service.
Outsourced HR support gives your business access to external HR and Employment Law expertise without needing to build the entire capability internally.
It can provide your main HR resource or work alongside an existing HR team where additional expertise, capacity or support is needed.
Harrington Raine supports employers across everyday HR and Employment Law matters including performance, conduct, grievances, sickness absence, dismissals, redundancy, restructuring, TUPE, contracts, policies and employee disputes.
The service also includes practical drafting where documentation is required as part of the support.
Our Outcome Support pricing is based on the number of people you employ.
You can enter your employee count into the pricing calculator above to see the applicable monthly price. Online pricing is available for businesses with up to 500 employees; larger employers can contact us for pricing.
Yes. For businesses without an internal HR function, outsourced support can provide ongoing access to experienced HR and Employment Law capability without recruiting a complete internal team.
Whether that is the right model depends on the size, structure and requirements of your business.
Yes. Outsourcing does not have to mean replacing internal HR.
Harrington Raine can work alongside an existing HR function where additional Employment Law expertise, capacity, strategic input or support with a more complex matter is useful.
Every retained client has a named Primary Advisor who owns the overall relationship and gets to understand the business.
Your Primary Advisor is supported by the wider Harrington Raine team, so straightforward matters do not need to wait unnecessarily and more complex issues can reach the appropriate expertise.
Queries received before 3pm UK time on a working day receive a response that working day.
Straightforward matters may be dealt with immediately. More complex issues may require further information or analysis before substantive advice can be provided, but you will know that the matter has been picked up and what happens next.
Where documentation is required as part of the service, yes.
Depending on the matter, this may include letters, correspondence, meeting documents, scripts, policies or process documentation. The aim is to help you put the advice into action rather than simply tell you what to do.
Yes. We can help you establish what needs to transfer, understand relevant historic and ongoing matters and put the new advisory relationship in place in a structured way.
Changing provider should not mean unnecessarily starting again.
Harrington Raine provides remote HR and Employment Law support to employers across England, Scotland and Wales.
Talk to Harrington Raine about ongoing HR & Employment Law support that gives you clear recommendations, practical drafting and someone who owns the relationship.
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